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  • Why shop small?
    There are a lot of reasons to shop with small businesses! First, they are made up of people who are just like you! They're local, they want their neighbours to succeed, and they want to be part of the community in which they live. Second, shopping at a small business means that you're supporting an entrepreneur—someone who has a dream and is trying to make it come true. Third, when you shop at a small business, you're helping create jobs for people in your area. Fourth, when you shop at a small business, you get to know the owner/manager/person behind the counter! You can get to know them better by visiting their website or following them on social media (usually both!). Fifth, when you shop with smaller companies and businesses, they tend to be more willing to work with customers than big companies might be. They want your business—so they'll do whatever it takes!
  • What is made-to-order? How long will my garments take to be created?
    Made-to-order at Ava G Knits means that each garment is created specifically for you based on your preferences and measurements. This ensures that you receive a unique, custom-made piece that is tailored to fit you perfectly. The time it takes to create your garments will depend on the complexity of the design, the availability of materials, and our current workload. Typically, the process takes between 2-4 weeks from the time of order to completion. However, please note that this timeframe may vary, and we will communicate any updates or delays with you to ensure transparency and satisfaction with your order. Our priority is to deliver high-quality, handmade garments that are worth the wait.
  • How do I care for my Ava G knitwear piece?
    Ava G knitwear pieces are hand knitted which means that they require extra special care to maintain their look. We recomend hand washing your product as little as possible, only when necessary. Our recommendations for hand washing are to use a handwash detergent with warm water in a basen or sink. Then lay your garment out flat on a towel to dry.
  • Do you create custom orders, for example, custom sizes or custom colour combinations?
    Yes!! We can create custom sizing so it fits exactly how you would like - just write your sizing/measurements in the notes at checkout! We can also create custom colourway orders with the colours we have available. To discuss your custom order, please message on Instagram @avag_knits or email for more information.
  • How can I find out about your Ethical sourcing policy?
    We have a responsibility to our customers, colleagues and supply partners to ensure that the items sold on are produced under acceptable conditions and in an ethical way. This means that they must have been produced: lawfully, through fair & honest dealing; without exploiting the people who made them; in decent working conditions and; without damaging the environment Find out more information about the Ethical Trade Initiative here and read our policy below.
  • How does ClearPay work at Ava G Knits?
    ClearPay is a flexible payment option that allows customers to make purchases from Ava G Knits and pay for them in four equal installments, due every two weeks. Here's how it works: 1. To use ClearPay, simply select it as your payment method at checkout. There is no need to create an account or go through a credit check, making it easy and convenient to use. 2. After placing your order, you will pay the first installment at the time of purchase, and the remaining three installments will be automatically deducted from your chosen payment method every two weeks. 3. If a customer misses a payment, they won’t be able to use Clearpay until their payments are up to date. Late payment fees are charged but are fixed. Customers are never forced into revolving debt. By offering ClearPay, Ava G Knits aims to provide its customers with a convenient and accessible way to shop for their favorite knitted clothing items without the burden of paying the full amount upfront.


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